Datapharm Customer Meeting 2023 roundup: the hot topic of ePI

On 20 September, at 11 Cavendish Square, London, we held our annual Datapharm Customer Meeting, welcoming customers from a range of UK Pharmaceuticals companies with a vested interest in medicines information.

The overarching theme for the day was improving patient safety through the wide distribution of ePI (electronic Product Information). With sessions on transforming the patient experience using a standard ePI, how Datapharm distributes product information through emc, and an update from the UK taskforce on electronic Patient Information, there was plenty of new information for customers to take home.

As providers of emc, Datapharm has a unique insight into how HCPs and patients are engaging with medicines information. Reflecting on trends over the past year, our Product Manager for emc, John Moreland, presented findings on the seasonal trends in searches for medicines information and the areas of information each of these audiences are most interested in.

Our keynote speaker, Alex Fell, provided insight on the PMCPA’s work to refine the Code, and engage with both Pharma and patients, while also giving an indication of the changes coming to the Code in 2024.

We also enjoyed a presentation from Helen Surrey, Communications Lead at MILE, on the results of the SRD pilot, and our final keynote session from co-founders of the UK taskforce, Smita Robinson and Michael Clarke, on the industry challenges and progress being made with electronic Patient Information.

This year saw over 45 Pharma companies represented at the Customer Meeting, coming from a range of roles, including Regulatory Affairs, Medical Information, Medical Affairs, Pharmacovigilance and Commercial functions.

Based on feedback from 2022’s event, this year saw over a double increase in networking opportunities with a larger demo station, lunch and learn roundtable discussions, plus extended breaks and networking time.

As the event was strictly under Chatham House rules, the full content of the event is not being shared externally. If you are a Datapharm customer and would like to understand more about any of the topics discussed, please get in touch with our team.

We look forward to 2024 when we welcome customers again for this annual event. With plenty of changes in digital healthcare on the horizon, next year’s event is expected to be equally insightful and valuable for Pharma professionals involved with medicines information.

Information about the next Datapharm Customer Meeting will become available closer to the time of the event.

If you are interested in attending the Datapharm Customer Meeting in 2024, or would like to hear or discuss a particular topic or theme at the event, please get in touch with our team.