Our records and accreditations

Cyber essentials certified

for our internal infrastructure and operations

NPS of 80

World class NPS score, awarded by HCPs and Pharmaceutical companies

ISO 9001:2015 certified

for our Quality Management System

99.98% uptime on emc

Industry-leading uptime record for the emc website*

Our best practices

The latest standard in medicines information


Our medicines data is structured using the new common standard for healthcare information, HL7 FHIR (Fast Healthcare Interoperability Resources).

This means we use an industry-recognised data model, ensuring we are able to comply with internationally-used codes and information standards while supporting our customers for the future of healthcare.

Learn about how we and the industry work with FHIR: 

Our partners

*Average uptime figure for the emc website in 2022 

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